Grotte di Castellana, Castellana Grotte

The cave itself is truly remarkable. It would have been a 5/5 rate if not quite poor organization: it is too crowded, groups are simply too big - due to narrow corridors, every group need to move in a line and as a result, guide is so far away that no information is available for 3/4 of the group.

Marvellous caves but inhospitable staff and reception Make sure to be there at least 20 minutes before the time you would like to enter- the caves could only be visited with a guided tour, and the tours in languages other than Italian are only few times a day. We got there just 5 minutes before the scheduled entry time for a tour in English, the queue was very long and we got in by a total miracle. The people at the cash desk didn’t really speak English and were really bored to do their job to sell the tickets. After we got in, the guide was quite informative, but a bit coldly detached, kind of ‘listen up-follow up- get out- NEXT!’ attitude that made you feel that you aren’t welcome, but being treated like cattle. Caves were beautiful, but it’s hard to erase the way the staff treated you all along.